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All about eBooks: Troubleshooting

Information on our digital book platforms and how to use them.


Interface Specific Requirements include (but are not limited to):

Nursing Reference Center, Rehabilitation Reference Center, and Patient Education Reference Center 

  • The recommended screen resolution for Nursing Reference Center (NRC), Rehabilitation Reference Center (RRC), and Patient Education Reference Center (PERC) is 1280 x 1024.


  • Adobe Flash Player 10.0 or later is required to use Text-To-Speech on interfaces in which it is available.

  • Internet Explorer users should turn off Compatibility View by clicking the button next to the web address bar in their browser. Compatibility View may cause some areas of EBSCO interfaces to not display correctly.

  • Windows 8.0/8.1 users should use the desktop version of Internet Explorer to view PDFs in the Viewer. The Metro version of Internet Explorer does not support Adobe Reader plug-ins that allow viewing of PDFs.

  • Safari users note: When using EBSCO interfaces, Private mode is not supported in Safari on iOS and macOS. The EBSCO platform installs a local storage item for security purposes related to publisher agreements and Safari will not accept it in Private mode. Another browser will need to be used.

  • You can test for the version of Java installed on your computer at the following web site:

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