Skip to main content

EndNote: Technical Assistance & Troubleshooting


endnote logo

For the most up-to-date information on compatibility and system requirements, check out this page from EndNote.

For Technical Support & Assistance, visit EndNote Technical Support

For telephone assistance using EndNote, Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4


  • Fielding Graduate University Library does not subscribe or offer institutional access to Endnote X7.
  • Librarians can offer some assistance with the use of Endnote Basic (the free, online version), but very limited assistance for problems with Endnote X7 (the desktop, subscription version).
  • The Library does not have open url's for database articles.

Information in this guide is used from the Thomson Reuters website.

Chat With Us!

JavaScript disabled or chat unavailable.